Terms and Conditions

TERMS OF USE

The Website Keune/Keune India (https://www.keune.in) Is Owned by Auraine Botanicals Private Limited, A Company Incorporated Under the Companies Act, 2013 With CIN No. U52100hr2014ptc052888 And Its Registered Office at Building No. 22, Electronic City, Phase Iv, Udyog Vihar, Sector-18, Gurugram – 122015 (India)

By continuing to explore and utilize this website, you are agreeing to adhere to and be bound by (address & name) the subsequent terms and conditions of use. These, in conjunction with our privacy policy, dictate Keune India's association with you concerning this website. Should you dissent from any part of these terms and conditions, kindly refrain from using our website.

These terms and conditions establish the legally binding parameters for your use of this website, encompassing its features, content, trademarks, apps, widgets, or any purchases made through it.

Keune India extends to you a nonexclusive, nontransferable, revocable, limited license to employ the photographs, images, artwork, and other written/visual materials, trademarks, and copyrights featured on the Keune India website (the "Images/Files") as per the terms and conditions of this license agreement ("License"). This license is granted based on the distribution agreement you have entered into with Keune India, permitting you to vend Keune India professional products. The capitalized terms used herein shall hold the meanings ascribed to them in the distribution agreement unless the context dictates otherwise.

You acknowledge and affirm that (A) Keune India is the rightful owner of all rights, title, and interest in and to the Images/Files in any and all forms thereof, and Keune India is also the owner of the goodwill attached to or associated with the Images/Files, including that which arises from the sale of the products, (B) all rights in and to the Images/Files/visuals are and shall remain the sole property of Keune India, (C) your rights to use the Images/Files shall be governed by this license agreement and the distribution agreement, and in the event of a conflict between the two agreements, the terms of this license agreement shall prevail, (D) you do not have the right to modify or make any changes to the Images/Files without the prior written consent of Keune India.

Throughout the duration of the distribution agreement, Keune India grants authorization for distributors to use the Images/Files in the territory concerning the products for the sole purpose of exercising your rights and fulfilling your obligations under the distribution agreement. Keune India may retract its approval for any previously sanctioned use of the Images/Files upon notice to you at any time. You acknowledge that the Images/Files shall be deemed to be part of the "Promotional Materials and Artwork" described in the distribution agreement.

You may not:
  • Utilize any Image/File unless explicitly permitted by this license.
  • Replicate any Image/File thereof for backup/archival purposes.
  • Sublicense, lease, sell, lend, or distribute the Image/File to any third party.
  • Utilize any Image/File in electronic format, whether for online or offline purposes or in any other multimedia applications unless the Image/File is incorporated for viewing purposes only.
  • Transfer this license to any other individual, business, or legal entity.
  • Use, permit the use of, or attempt to register the Images/Files as a trademark or service mark, which could result in infringement of the right of publicity or other intellectual or proprietary right of any party.
  • Claim any proprietary rights of any kind with respect to the Images/Files or seek to register the copyright in or to the Images/Files.
  • Use any Image/File in association with identifiable individuals, identifiable products, or identifiable entities, except with the prior written permission of Keune India or pursuant to the terms of this license or the distribution agreement.
  • Upload, post, email, or otherwise transmit any user content that is inaccurate, unlawful, harmful, threatening, embarrassing, abusive, harassing, tortious, defamatory, vulgar, obscene, offensive, profane, libelous, deceptive, fraudulent, invasive of another's privacy, hateful, or contains or depicts nudity or explicit or graphic descriptions or accounts of sexual or violent acts.
  • Create scandalous, obscene, defamatory, or immoral works that incorporate the Images/Files.
  • Use the Images/Files in connection with any product or service offered or sold by a competitor of Keune India.
  • Use the Images/Files for any purpose prohibited by law.

This license will persist throughout the term of the distribution agreement, provided that you comply with the terms and conditions herein and with the terms and conditions of the distribution agreement. This license will terminate immediately if you fail to comply with any of its terms or conditions or upon termination of the distribution agreement, whichever is the earlier occurrence. You agree, upon termination, to obliterate all copies of the Images/Files of Keune India content. Despite this, you shall promptly cease any use of the Images/Files (or such portion thereof as Keune India shall designate) upon your receipt of notice from Keune India that your rights to use the Images/Files (or a designated portion thereof) have terminated for any reason whatsoever.

The Images/Files are provided and licensed by Keune India on an "as is" basis, without any other warranties or conditions, express or implied, including, without limitation, warranties of merchantable quality, satisfactory quality, merchantability, fitness for a particular purpose, title, exclusivity, noninfringement, or those arising by law, statute, usage of trade, course of dealing, or otherwise. You assume the entire risk as to the results and performance of the Images/Files.

In no event shall Keune India have any liability to you or any third party for any indirect, incidental, consequential, special, punitive, or exemplary damages or expenses arising out of this license whatsoever. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

Indemnification

You hereby agree to indemnify, release, and hold harmless Keune India, its parents, subsidiaries, affiliates ("Keune India Entities"), and their respective officers, directors, agents, employees, suppliers, resellers, licensors, and distributors against any and all claims, actions, proceedings, suits, liabilities, damages, settlements, penalties, fines, costs, or expenses (including, without limitation, reasonable attorneys' fees and other litigation expenses) incurred by the Keune India Entities, arising out of or relating to (A) your violation or breach of any term, condition, representation, or warranty of this license; (B) your use of the Images/Files; or (C) your violation, alleged violation, or misappropriation of any intellectual property right (including, without limitation, trademark, copyright, patent, trade secrets, or nonproprietary right of a third party (including, without limitation, defamation, libel, violation of privacy, or publicity). You acknowledge and agree that this indemnity shall apply to, and exist for the benefit of, Keune India and its parents, subsidiaries, affiliates, and their respective officers, directors, agents, employees, suppliers, resellers, licensors, and distributors.

General

This license and the distribution agreement collectively form the comprehensive understanding between you and Keune India, prevailing over any prior agreements or discussions, whether spoken or written, and can only be modified through a signed agreement. The assignment of this license requires written permission from Keune India, although Keune India retains the right to assign it at any time. The failure or delay of either party in exercising any rights herein does not constitute a waiver, and any partial exercise does not hinder subsequent exercises. Should a court of competent jurisdiction declare any provision of this license invalid, illegal, or unenforceable, that provision shall be removed, leaving the remaining provisions intact. Governed by the laws of India, all actions, claims, disputes, and proceedings related to this license or any alleged breach shall be exclusively tried and litigated in Indian courts. By agreeing to this license, you consent to personal jurisdiction in India for any actions or proceedings arising from this agreement.

Legal Disclosure

Keune India reserves the right to share and divulge information, encompassing your personal details, usage data, and device identifier (including IP address), with third parties. This is undertaken to fulfill legal obligations, respond to lawful requirements, cooperate with governmental authorities conducting investigations, verify or enforce our terms of use and other relevant policies, address emergency situations, or safeguard the rights, property, safety, or security of third parties, visitors to our sites, or the general public.

Counterfeit Warning: Caution Notice for Indian Market

Keune India products undergo various quality control measures and conform to very high standards of certification. Consumers are urged to buy genuine Keune India products only from this website or the following authorized sellers on the below mentioned ecommerce platforms. Please avoid purchasing such products from any other person, entity, or seller on any of the mentioned online stores since those products may be counterfeits, illegal adaptations, infringing devices, or not suitable for the Indian markets (whether in terms of safety, standard, or certification). Keune India Professional And Maison D’ Auraine, i.e., The Exclusive Distributor In India (“We”/ ”Us”/ ”Our”), shall not assume responsibility for any such product(s) purchased from an unauthorized source, other than through below mentioned sources.

Link Of Certified Sellers In India (“Certified Sellers”)

Business Website: [https://www.keune.in]

[Business Website Link For Salon Locator For Authentic And Original Keune Products]

Seller On GlamourBook By The Name Of Keune India.

For further information regarding Keune India’s products available for the India market, you can call [number] or write to [support@keune.in].

How To Avoid Counterfeits
  • Opt for purchases exclusively through our authorized sellers to steer clear of counterfeit items.
  • Exercise caution when offered products at a significantly higher discount than what our certified sellers typically provide.
  • Refrain from acquiring products from dubious sources, whether online or offline.
  • Avoid purchasing products if the packaging has been resealed, reused, or tampered with in any manner.
Brand Protection

We are committed to delivering top notch products to our valued customers and view any such products as a violation of our intellectual property rights and registered trademarks. We won't hesitate to issue warnings, file petitions with relevant authorities against known offenders, and take more stringent actions, including legal proceedings, against illegal counterfeiters and distributors if necessary. Your understanding and support are sought for the following requests:

  • Please be aware that products not purchased through our certified sellers do not come with our quality assurance.
  • Note that we assume no liability for damages caused by the use of counterfeit products, and products bought outside our certified seller list are not warranted or supported by us.
  • Purchasers should understand that we cannot authenticate products purchased from sources other than our certified sellers.
  • Contact our sales representatives immediately if anyone attempts to sell you counterfeit or suspected counterfeit Keune products, or email us at support@keune.in. We encourage our customers to join us in combating counterfeits by reporting known or suspected instances via email. Your assistance is invaluable in preventing the distribution of counterfeit products. Thank you for your support in safeguarding our customers from negative experiences!
Shipping Policy

Every order is dispatched within 3 to 5 working days and will be delivered to the registered shipping address on keune.in. For Cash on Delivery (COD) orders, a minimal convenience charge will be added to the total order amount.

Shipping In India

Shipping costs vary by state, determined by weight, size, and address (additional charges for residential addresses). All shipments will be handled by the respective courier service.

Tracking Order:

Upon purchasing an item from keune.in, an email with your order status will be sent, allowing you to track your order by regularly visiting the website.

Expected Time to Receive:

Products will be delivered within a maximum of 7 working days after successful shipping.